2010 will be remembered as the year that business change was all about Social Networking and Search Engine Optimization.
Oh: And for Apple’s attempts to control the Media Business. And when Cloud Computing became real. And when Customer Service finally died . . . and was resurrected.
At least, that’s how we’ll remember 2010 at Answer Guy Central. Here’s a quick re-cap of the most important things we told you about in 2010. Strap in! . . .
Social Networking was the biggest buzz-phrase of 2010: