by Jeff Yablon | Jun 16, 2011 | Customer Service, Media
You might think that after the issues I’ve had with Gizmodo I’d have stopped reading them. Not so; keeping up with the glut of media/blogging outlets has made me realize that Gizmodo does great work. I point this out in a piece about Apple and Customer...
by Jeff Yablon | Jun 15, 2011 | Media, Search Engine Optimization SEO
Yesterday, Google made search better. They did! Honest! Just Ask Them! Umm … better for SEO Consultants, maybe. Worse for you, though. Google has announced a new feature in their search algorithm that they’re calling Google Instant Pages. And the way it...
by Jeff Yablon | Jun 14, 2011 | Business Process, Marketing, Media
I wasn’t thinking about Seth Godin when I got to Los Angeles for the Ph. D. robing of Dr. Barbara Yablon Maida. But a couple of evenings ago I found myself at a party attended by some very smart people. And talking about Answer Guy Central with one of those...
by Jeff Yablon | Jun 13, 2011 | Business Process
I’m in Los Angeles for a couple of days. My sister, Barbara Yablon Maida, has just become the esteemed Barbara Yablon Maida, Ph. D. This video, shot at the graduation ceremony of the UCLA Geography Department, is the proof. And it’s all the proof...
by Jeff Yablon | Jun 9, 2011 | Business Process
Ever since we published this article on why Hubspot is a bad idea for small business, we’ve been getting traffic and phone calls from people looking for a better way to do what Hubspot does. I hope I’ve been clear that Hubspot does provide a great basket...