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The Smartest Man In Business Today

We all have people whose every word we follow, hanging on to each and ever utterance out of our personal gurus’ mouths as though they were . . . well . . . gurus.

Much to my surprise, even I have a few followers who look to me like a seer of some sort. I’ve never been comfortable with that; I remember when I was doing TV and radio as The Computer Answer Guy and the occasional fan would contact me gushing compliments my reaction usually ran along the lines of mumbling “it’s just what I do . . . ”

Julien Smith, “The Flinch”, Kindles and Facebook Comments

Julien-Smith-The-Flinch-Facebook-Comments

I really like Julien Smith, but as you can see from this Facebook Comment Stream the dude is missing something important. And it’s really simple: Not Everyone Uses a Kindle.

I first came across Julien exactly two years ago. The Robin to Chris Brogan‘s Batman, Julien co-authored Trust Agents, a book that’s made Brogan very famous and thrust him into the upper strata of marketing consultants. Now, Julien’s released a book he’s authored himself. The Flinch is an easily read, insightful tome on human reactions to stimuli, and fits nicely into the questions that more and more people are trying to answer in the social media era.

And The Flinch is free.

Seriously. a full length book by one of the smartest young business authors around is yours for the asking. No strings attached.

OK, there’s one string: you can only read The Flinch on a Kindle, or using Kindle software. (aside: Julien Smith has just made a PDF version of The Flinch available in response to my questioning him on this point) aside #2: and now, two days later, Julien has deleted it.

Since only the people who visit here are likely to ever find that link, Julien still has a problem: it appears as though Julien Smith is endorsing the Kindle platform and telling his fans and potential readers that unless they drink the Kindle Kool-Aid they aren’t welcome to read The Flinch.

This of course isn’t true. But remember, perception is reality.

A very long time ago, I did TV and radio as The Computer Answer Guy, and make the radio program available on the Internet. I needed to decide what audio format to use. Was it WindowsMedia? RealMedia? QuickTime?

I chose “all of the above”. We encoded the program three times for each feed, so that as few people as possible would have to install software at the moment they were trying to listen to the program. We did the same thing at TechTalk, a radio program I co-hosted with Ken Rutkowski, and at the other media properties that Ken and I once co-owned, including Chris Pirillo’s Lockergnome.

But the days of what platform you use to publish your work are supposed to be over. Click a link, and your browser does the heavy lifting. If that work leads down a path where you need to jump through hoops to get at the content you’re looking for, the chance of you ever getting it are reduced tremendously. And remember: this problem only gets worse as computers get easier to use.

I’m happy to report that Julien Smith gets all of this. He and I are debating the issue even as I write this piece:

Julien-Smith-The-Flinch-Facebook-Comments-2

But I can’t help wonder how Julien could miss this point the first time around. And while that might sound like a criticism of Julien Smith, it’s much more a commentary on how much nuance there is in marketing in the social media age.

Read The Flinch. Think good thoughts about Julien Smith. And when you need help making your business and media goals come together, Contact Me Here.

Or if that’s one click too many ;-) , just fill out this form, and I’ll get right back to you:

Netflix: New Media Business Acts Like Old Media Company

Reed Hastings is lucky he’s rich, because if he’s behind a move Netflix made yesterday he may be the stupidest CEO of a multi-billion dollar company, ever.

We’re taking a break from analyzing Google+ today, because yesterday Mr. Hastings’ Netflix initiated a business change that was so large and so misguided I just had to comment.

Netflix, a company that pretty much put the video store business out of business by offering DVDs in the mail for a better price and then deftly transitioned to an Internet video delivery service, has announced what amounts to a 60% price hike. You, the Netflix customer, get nothing in return.

Soon Means Now: More Google+, Less Robert Scoble

There’s way too much noise in social networking. It’s the reason we started thefacelift.co, and it’s the reason that Google+ is going to succeed. Or already is succeeding; unconfirmed reports suggest that Google+ already has over ten million users, just two weeks after Google threw the switch on their better-than-Facebook social network.

Social Networking is supposed to be about engagement. And as I told you yesterday, Google+ goes farther in this regard than, say, Facebook, or Twitter. But in the course of rolling out Google+, Google has made a couple of mistakes that it would be great to see them recover from.

Video Draws Traffic. Should You Use It? Probably Not.

I’ve mentioned before how much information I need to process each day. The word “overload” applies, and I suspect you have a similar problem. It raises the very real question of whether blogging is worth the effort.

The answer is “yes”, but you need to understand why you’re blogging. If you aren’t a media outlet with a huge following it better not be about aggregating traffic or selling ads based on the hits to your web site. And besides, The Content Farm Wars are going in an ugly direction.

Why Social Media Matters: French People Don’t Understand Service

Still on the fence over Twitter, Facebook, and social networking in general? Look to France for an understanding of why the most important business change you can make is jumping in, and right now.

This week, the LeWeb conference went down in Paris. It attracted a serious group of big names. Chris Pirillo (the Lockergnome), Gary Vaynerchuk (a geeky wine expert from New Jersey), and many other “important” people you may well not have heard of. Among them: Robert Scoble, a guy whose name has become synonymous with using Twitter all the time.

Answer Guy Central Influency and Integrated Marketing, New York NY 10128

 

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