by Jeff Yablon | May 15, 2012 | Business Process, Customer Service, Search Engine Optimization SEO
Sometimes the best way to see where you’re going is to look back at where you’ve been. As a big proponent of drinking your own Kool-Aid, I was thinking back on some of the things I write about frequently, and what I’m passionate about. We have three...
by Jeff Yablon | Dec 27, 2017 | Business Change Highlights, Media
It’s the end of the year. Courtesy of Amazon.com, our end-of-year story is about the end of pirated music. It’s no wonder that a business change of this magnitude would come from Amazon. Dr. Evil’s company just keeps changing the way we buy...
by Jeff Yablon | Oct 27, 2016 | Business Change Highlights, Business Process, Influency
Perhaps the most important thing you can do as you create business change is establish standards. Companies like Google are great at this—and at their size can even create new standards for the rest of us. One you should not have to deal with is the new Google Pixel...
by Jeff Yablon | Sep 10, 2014 | Business Process, Content, Media
Kim Gjerstad and MailPoet, you’re on the back burner today. We’re bringing music back to a place called Vertigo. Apple announced a couple of things yesterday that should have everyone in the music and banking businesses very, very nervous. PayPal and...
by Jeff Yablon | Mar 20, 2014 | Influency, Marketing
The many stories I’ve told you here about business change and Influency have included quite a few examples of the way things work in the music business and other media businesses. Last week, although I’ve shown some love for both his understanding of his...
