by Jeff Yablon | Apr 9, 2010 | Business Process
Business Change is a odd thing. We all know we have to be constantly changing our businesses to adapt to … well, changing business … but should business change be active or passive? Proactive or reactive? And is it ever a good idea to anger your suppliers?...
by Jeff Yablon | May 20, 2011 | Business Process, Customer Service
Apple Macintosh Computers Get Viruses. Apple doesn’t like to admit that. In fact, Apple has a long history of claiming that you won’t get a computer virus if you use a Macintosh, while the real truth has always been Macs get fewer viruses only because...
by Jeff Yablon | Oct 11, 2010 | Business Process, Design, Media
What’s the size, weight, and color of a hockey puck, is evil, and wants to control you, your computer, and much, much more? This weekend I spend a few hours playing with an Apple TV. It was a gift. A really thoughtful gift that someone with a geek in their lives...
by Jeff Yablon | Jun 11, 2010 | Business Process
What kind of computer do you use? Are your files all stored on a hard drive in that computer, on a network drive, or off in the cloud somewhere? What software do you like? Do any of these questions matter? More and more, the answer is no. There was a time when the...
by Jeff Yablon | May 13, 2010 | Business Process
A couple of weeks ago, Apple bought Siri, a company that has developed “virtual assistant” software for the iPhone. Being familiar with both Siri and the virtual assistant market, when I heard about this I . . . shrugged. A virtual assistant helps you get...
