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Apple iPhone OS 4.0: A Beginning, or Beginning of the End?

by Jeff Yablon | Apr 9, 2010 | Business Process

Business Change is a odd thing. We all know we have to be constantly changing our businesses to adapt to … well, changing business … but should business change be active or passive? Proactive or reactive? And is it ever a good idea to anger your suppliers?...

Customer Service, Viruses, Apple, and “See/Speak No Evil”

by Jeff Yablon | May 20, 2011 | Business Process, Customer Service

Apple Macintosh Computers Get Viruses. Apple doesn’t like to admit that. In fact, Apple has a long history of claiming that you won’t get a computer virus if you use a Macintosh, while the real truth has always been Macs get fewer viruses only because...

Apple TV: the iPad Control Monster at a Whole New Level

by Jeff Yablon | Oct 11, 2010 | Business Process, Design, Media

What’s the size, weight, and color of a hockey puck, is evil, and wants to control you, your computer, and much, much more? This weekend I spend a few hours playing with an Apple TV. It was a gift. A really thoughtful gift that someone with a geek in their lives...

You Should Care: Google Dumps Microsoft, Hates Apple

by Jeff Yablon | Jun 11, 2010 | Business Process

What kind of computer do you use? Are your files all stored on a hard drive in that computer, on a network drive, or off in the cloud somewhere? What software do you like? Do any of these questions matter? More and more, the answer is no. There was a time when the...

A New Market Develops: What IS a Virtual Assistant, Apple?

by Jeff Yablon | May 13, 2010 | Business Process

A couple of weeks ago, Apple bought Siri, a company that has developed “virtual assistant” software for the iPhone. Being familiar with both Siri and the virtual assistant market, when I heard about this I . . . shrugged. A virtual assistant helps you get...
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