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Where Business Change, VC, and Piracy Meet: Fred Wilson

by Jeff Yablon | Feb 9, 2011 | Business Process, Media

Fred Wilson is a very successful venture capital guy. He’s happy to pay for his music downloads and streaming. But Fred Wilson is a music pirate. Follow that maybe-a-bit-inflammatory link and you’ll see why Fred Wilson is a music pirate. And as long as you...

Fuck You Anthony Bourdain Redux

by Jeff Yablon | Jun 29, 2018 | Business Change Highlights, Search Engine Optimization SEO

If it seems lately as though I’m in a bit of a writing slow-down, it’s because I am. There are two reasons. First, we’re in the middle of a business redirect at Answer Guy Central and the strategic implications for what I write are shifting. And...

Netflix Eliminates Piracy (yes, seriously)

by Jeff Yablon | Dec 2, 2016 | Business Change Highlights, Media

Media Piracy is big business. SERIOUSLY big business. Even today, with video stores all but gone and many people having moved past DVD players to streaming, you’ll find guys setting up on blankets covered in DVDs in populated urban areas. Look at all those cheap...

New Clients, Old Clients, and Winbacks via Customer Service

by Jeff Yablon | Aug 26, 2015 | Business Process, Customer Service

Business is hard. Besides getting people’s attention to begin with, gaining customers is the hardest part. So once you have customers, there’s very little doubt that holding onto them is the most important thing you can be doing to ensure your...

It’s-All-Positive Marketing Guru Chris Brogan Goes Negative

by Jeff Yablon | Oct 22, 2014 | Business Process

When Chris Brogan Goes Negative It Looks Like This When Chris Brogan goes negative, it looks like this. We should all be so lucky. Other than being jealous of mystified by his success, I have no issues with Chris Brogan. Directly or otherwise he’s been the...
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