by Jeff Yablon | Jun 27, 2017 | Business Change Highlights
Is there a Google Monopoly? In Europe? Today? If that three-question question seems awkward and clumsy it’s because … it is. And that’s the point. The European Union has handed down an almost unbelievably large fine because of what it sees as...
by Jeff Yablon | Nov 15, 2020 | Business Change Highlights, Business Process
Over the years, we’ve addressed the idea of monopolies here a few times—specifically, whether or not Google is one. And the answer has always been “no” … sort of, anyway. And now, along comes a big problem with Google Photos Monopoly practices....
by Jeff Yablon | Sep 23, 2011 | Business Process
Maybe it’s time for a Google version of Monopoly. It will play exactly like every other version of Monopoly, and after a few rounds and a couple of laughs you’ll wonder what the fuss was about. You know, kind of like the sideshow that went on in The United...
by Jeff Yablon | Feb 13, 2017 | Business Change Highlights
I’m a big fan of thinking differently. It sometimes lands me in trouble but is also where most of our business here comes from. And while there are similarities, I’m not talking about an Apple-style “think different”. At least, not usually....
by Jeff Yablon | Feb 10, 2017 | Business Process, Customer Service
There’s a place in the world for standards. In fact, there are lots of places where standards do everybody a ton of good. But when someone else forces a standard on you for reasons that may or may not work for you, standards feel pretty much like being whomped...