Cracking the Millennials Code

“Cracking the Millennials Code” has been on my mind quite a bit lately. Whether it’s a discussion of how millennials negotiate, the issues that crop up when millennials have job interviews, or the reality that sometimes older is better, millennials...

Selling to Small Business

Selling is hard. Selling to Small Business is harder. Wait, check that; selling to small business is A LOT harder. It was true when I wrote about selling to small business in 2011, and it’s just as true now. In fact, selling to small business just keeps getting...

What Conversations Are Allowed

Some years ago, I spent a bunch of time in France. As an American, I found cracking the social code there challenging. Then a friend told me the secret of what’s different in France than in the USA. French people reserve familiarity for their friends and...