The Best Hug Ever

When’s the last time someone you worked with gave you a big hug? What about the last time you hugged a customer? Is giving the best hug ever the way you need to look at your marketing efforts? Mark Schaefer says the answer may be yes. Let’s see if Mark is...

The Importance of Saying What You Mean

Let’s talk about saying what you mean.   The idea might not seem to be terribly relevant to three large men rolling around on the ground, but had another large man not failed in the saying what you mean derby that took place just a few minutes before this...

Do You Trust Angie’s List?

A couple of years ago we published this piece questioning whether Angie’s List co-founder and CEO Bill Oesterle’s authenticity could be trusted. It turns out, Bill Oesterle may have been the most authentic part of Angie’s List. Can You Trust...

Social Community Comments

Have you ever been involved in a conversation and suddenly realized that it wasn’t a conversation at all? You know; there’s this a-ha moment when you realize that whomever you’re speaking “with” is actually speaking at you?   I’ve...
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