by Jeff Yablon | Jun 4, 2010 | Business Process, Customer Service, Media
Last November, I wrote a post detailing the customer service issues and software problems with SplashData ‘s SplashID for Android software. That post is the most popular page on the Internet dealing with the problems in SplashID for Android, and when SplashData...
by Jeff Yablon | May 4, 2010 | Business Process
Forget the iPad. Apple’s hold on the SmartPhone market is finally slipping, as in March more traffic ran over the airwaves through SmartPhones based on the Google Android operating system than to iPhone devices. I’ve made it pretty clear how I feel about...
by Jeff Yablon | Apr 1, 2010 | Business Process
Wondering what ever happened to the Android 2.1 upgrade for Droid that Verizon promised on January 6 when Google’s Nexus One was released? Remember when they said they’d start rolling it out on March 18, only to change their minds at the last minute?...
by Jeff Yablon | Feb 4, 2010 | Business Process
Apple is so afraid of Android, just mentioning it will get your app banned from the iTunes store. Yes, Seriously. I understand not wanting to promote your competition, so not wanting iPhone apps to mention Android (it’s the software running the Droid, the Nexus...
by Jeff Yablon | Jan 6, 2010 | Business Process
A few weeks ago I had some harsh words for David Pogue. Dave, The New York Times’ lead technology columnist—among other things—had expressed an opinion about copy protection that I felt was so out of touch with reality he needed to be called on it. Pogue...
