by Jeff Yablon | Feb 1, 2012 | Business Process, Customer Service
Yesterday, I told you about MegaUpload host Carpathia’s public relations gyrations surrounding their presumed upcoming deletion of the entire MegaUpload data repository. I said then and I’ll repeat now, Carpathia’s public relations people deserve a...
by Jeff Yablon | Jan 31, 2012 | Business Process, Content, Customer Service, Media
This is a story about customer service. Or maybe it’s about file sharing, copyright infringement, due process, and piracy. Or maybe it’s just about being very, very careful with the way you store your data. On February 2, 2012, Carpathia, the company that...
by Jeff Yablon | Mar 7, 2012 | Business Process, Content, Media
Let’s talk law. Specifically, let’s talk about copyright law, and due process. Disclosure: I am not an attorney. But I know a thing or three about copyrights, patents, and trademarks, consult on intellectual property issues, and as a business person with...
by Jeff Yablon | Mar 19, 2013 | Business Process, Content, Influency, Media
Google penalties are a very bad thing. We’re careful to keep our clients’ Optimization strategies on the up-and-up so Google not only sees them as important and worthy of high search engine optimization rankings, but doesn’t ever see them as bad...
by Jeff Yablon | Dec 5, 2012 | Business Process, Influency, Media
Stealing and Piracy of Movies is Good for Movie Studios One of the world’s most successful venture capitalists and two music big-shots have gotten behind piracy. Now, as odd as it might sound, there’s (a little bit of) proof that piracy may actually help...