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Tag Archives: bait-and-switch

Hubspot Changes Prices, Changes Again. Customers Are Screwed

Posted on August 24, 2012 by --Jeff Yablon/The Answer Guy-- Influency & Integrated Marketing Strategist • 11 Comments

Hubspot is Changing Their Prices ... Again

Hubspot Pricing

Ah, Hubspot. Are you really that determined to destroy the already-questionable value of your CMS, long tail marketing and search engine optimization offering?

I’m not happy to be writing about Hubspot this morning. Hubspot’s been on my radar for a while, and I’ve told you about them several times. I think there’s a place in the world for Hubspot, even though I also believe that Hubspot’s value equation just hasn’t ever added up. ... READ MORE of Hubspot Changes Prices, Changes Again. Customers Are Screwed at Answer Guy Central, your Influency and Integrated Marketing Source By Clicking Here (497 words, 2 images, estimated 1:59 mins reading time)

Filed Under: Business Change, Customer Service, Search Engine Optimization SEO

Another Year, Another Customer Service Wall of Shame Entry

Posted on January 3, 2012 by --Jeff Yablon/The Answer Guy-- Influency & Integrated Marketing Strategist • 2 Comments

Steve Madden Coupon Bad Lying Customer Service

Another year, another entry on The Answer Guy’s Customer Service Wall of Shame.

What better way to start the year? Kudos to Steve Madden for getting my attention; I don’t wear Steve Madden and am more interested in the felony record of Steve Madden himself than the shoe company named for him (Steve Madden stopped working there when he went to jail for stock fraud). ... READ MORE of Another Year, Another Customer Service Wall of Shame Entry at Answer Guy Central, your Influency and Integrated Marketing Source By Clicking Here (301 words, 1 image, estimated 1:12 mins reading time)

Filed Under: Business Change, Customer Service

Like Angry Birds, Runkeeper Goes Free. But It’s Not The Same

Posted on January 28, 2011 by --Jeff Yablon/The Answer Guy-- Influency & Integrated Marketing Strategist • 0 Comments

Welcome to the Internet. Everything’s Free!

OK, so almost nothing is free. When we made a “Hire Us for Free” offer at Answer Guy Central, there were strings attached. They were minor, but they were strings nonetheless. When Angry Birds became free, a lot of people got to watch a LOT of advertisements. That’s not really “free”, either.

Now, a fitness-tracking App called Runkeeper is free. But you’ll find that only the most basic features are actually free. Runkeeper is making a big deal about how it’s their “Pro” model that’s become free, implying that it’s the good version of their service (there was always just plain “Runkeeper”, for free). But hey . . . you need Runkeeper Elite if you want the good stuff. ... READ MORE of Like Angry Birds, Runkeeper Goes Free. But It’s Not The Same at Answer Guy Central, your Influency and Integrated Marketing Source By Clicking Here (453 words, 1 image, estimated 1:49 mins reading time)

Filed Under: Business Change, Customer Service

Computer Care, Rip-Offs, and Other Geek Squad Nightmares

Posted on January 5, 2010 by --Jeff Yablon/The Answer Guy-- Influency & Integrated Marketing Strategist • 9 Comments

What do you do when your computer breaks? If you’re a smart business in the New York City area you call The Computer Answer Guy, of course, and if you’re a business almost anywhere who wants to prevent computer issues before they happen you use PC-VIP. But if you’re like the rest of us you . . . call Geek Squad? ... READ MORE of Computer Care, Rip-Offs, and Other Geek Squad Nightmares at Answer Guy Central, your Influency and Integrated Marketing Source By Clicking Here (547 words, estimated 2:11 mins reading time)

Filed Under: Customer Service




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