Yesterday, in the course of congratulating my son Gary Yablon on his graduation from Rowan University, I interwove a story about how hard it can be to make a living in a changing business. I also made a few points about expectations; the reason it’s hard to be a computer consultant is that people now believe they can manage their own computers.
In large part, that’s become true. But when things are beyond your understanding, it’s time to call in an expert. The issue is this: how do you know what you don’t know?