by Jeff Yablon | Jan 13, 2010 | Customer Service, Media
If I hadn’t seen it I wouldn’t believe it. Yesterday the Huffington Post ran an opinion piece about communications. Specifically, it was about e-mail and how the impersonal, lacking-in-inflection nature of the medium leaves—even creates— too much room for...
by Jeff Yablon | Nov 19, 2009 | Media
Oh, yeah. I went there. Point #1: I don’t really believe that Point #2: Unless I do And I don’t. At all. But here’s the thing: your clients hired you because you have some sort of expertise that they need. You’re the expert on something. So why...
