by Jeff Yablon | Mar 7, 2012 | Business Process, Content, Media
Let’s talk law. Specifically, let’s talk about copyright law, and due process. Disclosure: I am not an attorney. But I know a thing or three about copyrights, patents, and trademarks, consult on intellectual property issues, and as a business person with...
by Jeff Yablon | Feb 1, 2012 | Business Process, Customer Service
Yesterday, I told you about MegaUpload host Carpathia’s public relations gyrations surrounding their presumed upcoming deletion of the entire MegaUpload data repository. I said then and I’ll repeat now, Carpathia’s public relations people deserve a...
by Jeff Yablon | Jan 31, 2012 | Business Process, Content, Customer Service, Media
This is a story about customer service. Or maybe it’s about file sharing, copyright infringement, due process, and piracy. Or maybe it’s just about being very, very careful with the way you store your data. On February 2, 2012, Carpathia, the company that...
by Jeff Yablon | Jan 23, 2012 | Business Process, Content, Media, Search Engine Optimization SEO
When I told you about YouHaveDownloaded.com in this story about the marketing genius that is comedian Louis CK a few weeks back, I didn’t realize we’d be getting to pick on the United States Congress. Turns out that our friends in Washington DC, the very...
by Jeff Yablon | Jan 20, 2012 | Business Process, Content, Media
Except for the time that The US Congress Endorsed the Services We Provide at Virtual VIP, I’ve been pretty clear on just how ill-prepared our government is to address business change and the Internet. Chalk up another one for the dumb guys. In shutting down...