by Jeff Yablon | Apr 3, 2012 | Business Process
As often as I discuss the relationship between perception and reality, there are few issues that display the importance of paying attention to the way your customers see you and behave better than speed. Now, we have a new measurement that you can use to gauge the...
by Jeff Yablon | Apr 27, 2010 | Business Process
Today is my birthday. I’m getting very little done because . . . well, because it’s my birthday! But on other days I don’t really have an excuse. I use software to keep me on track, to track my time, and to keep me from forgetting things. I’ve...
