by Jeff Yablon | Feb 2, 2012 | Business Process, Development, Media
Every now and then, I talk about coopetition. It’s one of those words you might have to double-take, not sure if it’s a misspelling, and when you’re sure you’re read it right it can become a word that you think I’ve made up. It’s...
by Jeff Yablon | Jul 13, 2011 | Business Process, Customer Service, Media
Reed Hastings is lucky he’s rich, because if he’s behind a move Netflix made yesterday he may be the stupidest CEO of a multi-billion dollar company, ever. We’re taking a break from analyzing Google+ today, because yesterday Mr. Hastings’...
by Jeff Yablon | Aug 17, 2010 | Business Process
MOVIES! FUN! BLOCKBUSTER (s)! Last week, I told you that Netflix has expanded its movies-on-demand-over-the-internet offering by signing deals with three big Hollywood studios. It’s <ahem> a Blockbuster of a business change, but one that goes not nearly...