by Jeff Yablon | Sep 11, 2012 | Business Process, Content, Media, Search Engine Optimization SEO
How easy is it to “game the system” on review sites like Yelp? To find out, just have the President of the United States visit you and give him a bear hug. This story has been all over the news, so aside from liking the surprised look on President...
by Jeff Yablon | Mar 5, 2012 | Customer Service
Hanging out on Manhattan’s Upper East Side, I get to experience a lot of overpriced restaurants serving food that isn’t very good. Beyoglu is not one of those restaurants. Beyoglu NYC, a Mediterranean cafe and restaurant on Third Avenue, serves pretty...
by Jeff Yablon | Jan 17, 2012 | Business Process
Some days, I wish I was a journalist. Or still a journalist. Or something that would make me feel as though I was contributing to a vocation that I’m starting to get really worried about. The aftermath of the problems I had last week with Verizon Wireless...
by Jeff Yablon | Dec 8, 2011 | Business Process
After eating at Penelope NYC earlier this year, I wrote a piece about the flaws in on-line reviews at site like Yelp. And those flaws in most review systems are real; over time, almost every restaurant ends up with three or three-and-a-half stars on a scale of one to...
