by Jeff Yablon | Aug 30, 2012 | Business Process, Customer Service
It’s a small business change that can control your success selling to small businesses. For that matter, it can effect your success with large businesses, too. Target, or Partner? I was speaking with a client yesterday. One of the things we handle for him is...
by Jeff Yablon | Mar 14, 2012 | Business Process, Customer Service, Development
Yesterday, my phone rang, and an attorney here in New York City was on the other end inquiring about our Search Engine Optimization services. I field these calls regularly, but this one was different for a couple of reasons. The call was special both because the guy...