by Jeff Yablon | Jun 4, 2010 | Business Process, Customer Service, Media
Last November, I wrote a post detailing the customer service issues and software problems with SplashData ‘s SplashID for Android software. That post is the most popular page on the Internet dealing with the problems in SplashID for Android, and when SplashData...
by Jeff Yablon | Nov 13, 2009 | Business Process, Development
A story of business change gone wrong: I’ve recently started using a Google/Verizon Droid SmartPhone. Running the Google Android operating system, it is one slick toy, and having waited as long as I could to make the jump I believe I’ve made the right...