by Jeff Yablon | Mar 8, 2013 | Business Process, Customer Service, Influency
Influency comes in many forms, and with almost everyone having a mobile phone, your wireless telecom carrier sure does occupy a position of influency in your life. You’ll pay what they tell you, or bad things will happen. Or maybe not. Over three years ago,...
by Jeff Yablon | Aug 17, 2007 | Business Process
I remember back in the day when setting up a computer network was . . . well honestly, if was pretty difficult. Most networks used coaxial cables (we’re talking “the dawn of ethernet” timeframe), and rather than all the computers connecting through...
