by Jeff Yablon | May 8, 2012 | Business Process, Customer Service
Today is the fourth birthday of two of the three computers I use regularly. I talk about the three computers I use as though that’s all there are, but of course I really use many more computers than that. Not including my SmartPhone, I also use cloud-based...
by Jeff Yablon | Jul 29, 2010 | Business Process
When I wrote a few weeks ago about Microsoft’s cool new battery technology, I was thinking that the beast from Redmond had headed down a new road. They’re actually giving the technology away under some circumstances, and mundane as it sounds, real changes...
