by Jeff Yablon | Nov 4, 2013 | Influency, Media
This Influency thing is a big deal. It lives in a strange area right between really complicated and really simple, and is comprised of so many things that getting Influency under control can seem like the kind of task you don’t want to even think about. Best to...
by Jeff Yablon | May 8, 2012 | Business Process, Customer Service
Today is the fourth birthday of two of the three computers I use regularly. I talk about the three computers I use as though that’s all there are, but of course I really use many more computers than that. Not including my SmartPhone, I also use cloud-based...