by Jeff Yablon | Aug 14, 2013 | Influency
AOL’s Tim Armstrong isn’t the Worst CEO Ever. I’m pretty sure the even more subjective title of Meanest CEO Ever would have to go to someone else, too. But last week, Tim Armstrong did something incredibly stupid, in public. Tim, this is not the kind...
by Jeff Yablon | Jan 25, 2012 | Business Process, Media, Search Engine Optimization SEO
Whenever I decide to write about privacy, I always cringe a little. As I’ve said more than a couple of times, privacy is a relatively new idea, has never really existed, and is impossible to legislate. The very idea of privacy is so complicated it makes my head...
by Jeff Yablon | Jan 6, 2012 | Business Process, Media
A couple of years ago, Mahalo founder Jason Calacanis did something stupid when he unleashed a public tirade against an employee who’d had the nerve to stop working for him. It seems as though Calacanis learned from his mistake; he’s probably still not the...
by Jeff Yablon | Sep 1, 2011 | Business Process
Intelligence and Arrogance, as I’ve pointed out before, aren’t mutually exclusive. And Perception is Reality. In fact, the perception/reality thing is one of our recurring themes at Answer Guy Central, and anyone looking to implement business change will...
by Jeff Yablon | Apr 6, 2011 | Customer Service, Search Engine Optimization SEO
This week, an article about Reputation Management ran in Nick Bilton’s “Bits” Blog at The New York Times. The article said almost nothing, and I pointed that out. Ironically, my comment was removed. Here it is was: Problem is, so far the...
