by Jeff Yablon | Apr 16, 2013 | Influency, Marketing
Who is this man? I’d like to tell you that there’s an Answer Guy Action Figure, but alas, this follicly-challenged devil is one Seth Godin. Seth, who’s been mentioned more than a few times at Answer Guy Central, is a fantastically successful and...
by Jeff Yablon | Mar 20, 2012 | Business Process, Customer Service
Despite the fact that my Galaxy Nexus SmartPhone has a screen resolution that rivals desktop computers, there are some things that all those pixels just don’t represent very well. For example, here’s Answer Guy Central as seen on the Galaxy Nexus: Looks...
by Jeff Yablon | Jan 20, 2012 | Business Process, Content, Media
Except for the time that The US Congress Endorsed the Services We Provide at Virtual VIP, I’ve been pretty clear on just how ill-prepared our government is to address business change and the Internet. Chalk up another one for the dumb guys. In shutting down...
by Jeff Yablon | Nov 16, 2011 | Business Process, Marketing
Last week, I received a connection request from someone I used to work with. This guy was a couple of levels above me during my stint at Verizon Communications, and frankly, we didn’t have a great relationship. In fact, when I was offered a very big promotion...
by Jeff Yablon | Nov 14, 2011 | Business Process, Media
David Pogue doesn’t care what you think. Actually, that’s false. Pogue, tech columnist for the New York Times and ever-more-omnipresent TV guy, does care what you, his readers, think. And he’s constantly asking via his account on Twitter. But...