by Jeff Yablon | Jun 8, 2012 | Marketing, Media, Search Engine Optimization SEO
Yesterday, while doing analysis for one of our larger SEO clients, we came across what you see above. My apologies for blurring out the keywords, but showing them would compromise both our client’s identity and potentially the value of the work we do for them....
by Jeff Yablon | May 21, 2012 | Business Process, Marketing
Read this site enough, and you know that the three topics I discuss here most often are business change, search engine optimization, and customer service. What may not be as obvious is that all three of those topics, in one way or another, really come down to...
by Jeff Yablon | Jan 12, 2012 | Customer Service, Media, Search Engine Optimization SEO
When I went so far yesterday as to state that Verizon Wireless Customer Service is a model for what’s broken in the USA, and re-name The Answer Guy’s Customer Service Wall of Shame to the Verizon Wireless Customer Service Wall of Shame in their honor, you...
by Jeff Yablon | Oct 5, 2011 | Business Process
When I told you about The Facebook Timeline Version and its impact on privacy last week I was pretty laid back about it. Yes, Facebook is setting us all up to disclose even more information about ourselves than we had already been giving away, but at the same time I...
by Jeff Yablon | Sep 29, 2011 | Business Process, Development
I’m throwing down the gauntlet: if you’re an Android Developer, I challenge you to build a screen-capture App that will work on Android SmartPhones that aren’t rooted. Build it, and I’ll buy it from you. Or better yet, build it and let’s...
