by Jeff Yablon | Feb 27, 2017 | Business Change Highlights
There’s some REALLY upsetting job news about millennials to report. It has both nothing and everything to do with the idea that younger people aren’t as smart as older people. And it isn’t judgmental about the millennials who might come off sounding...
by Jeff Yablon | Jan 6, 2016 | Content, Influency, Marketing
The 140 Character Limit is Dead. Long Live The 140 Character Limit. Or Something. Emphasis on the or. And the something. Yesterday, word started flying around the Internet that the Death of the 140 Character Limit is upon us. If you’ve ever used Twitter you...
by Jeff Yablon | Oct 3, 2014 | Content, Marketing
I hate to end a week on a sad note, but today I witnessed a multi-pointed attack on journalism. The attacker was one Galen Gruman, presently an Executive Editor at InfoWorld (is InfoWorld still published?), and my immediate predecessor back in the day as President of...
by Jeff Yablon | Jul 25, 2014 | Business Process, Content, Marketing
Context is everything. OK, so not quite everything, but it’s close. Almost everything you say and do becomes pretty close to meaningless unless the people who hear or watch you know something about whatever message you’re trying to get across. And with...
by Jeff Yablon | Jul 14, 2014 | Business Process, Customer Service
This morning I came across something that made me stop what I was doing and think: is the service at your favorite restaurant getting slower, and if it is, is it because of cell phones? More to the point, talking business process, does the reason matter, or is this...
