PUTTING THE BUSINESS IN BUSINESS
with The Answer Guy
THE ‘BUSINESS’ PART OF BUSINESS
Data and Bandwidth Usage, Perception, Reality and Siri
When I told you about Google Music and the immense amount of bandwidth it consumes, I never thought that something so innocuous could actually trump that kind of media streaming and cost you more. Hello, Siri. Although I've been writing about Apple's "virtual...
MG Siegler: Success and Fame Breed Stupidity
A couple of years ago, Mahalo founder Jason Calacanis did something stupid when he unleashed a public tirade against an employee who'd had the nerve to stop working for him. It seems as though Calacanis learned from his mistake; he's probably still not the easiest...
A Tale: Rotten Customer Service, and Great Customer Service
When I told you about Steve Madden's enshrinement on The Answer Guy's Customer Service Wall of Shame earlier this week, I pointed out a problem with not being specific. Yesterday, I experienced another customer service issue brought about by non-specificity, but this...
What Are You Adding? (Journalism, Blogging, Cheating)
I've written about the changing face of journalism several times here. Mostly, my opinions fall on the side that being paid or working for large, established/known magazines or newspapers isn't the delimiting factor in a discussion about who is a journalist. With that...
Business Change Highlights
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