PUTTING THE BUSINESS IN BUSINESS
with The Answer Guy
THE ‘BUSINESS’ PART OF BUSINESS
A Good Internet Gaming Experience and The Influency of Speed
Last week I received this note from a reader. His question was reasonable, if not answerable in a way that either he or I was happy about: so i recently read your article on Verizon fios and i have been looking for a way to get internet good enough for gaming. cable...
Customer Service Influency, at Home Depot. Yes, Home Depot
Yesterday, I had a marvelous customer service experience. At a Home Depot. I'm as surprised as you are. I remember when Home Depot first 'came along' how great a place it seemed to be, with pretty much anything you could need for your home available in one place, at...
Who Owns Your E-Mail? (Google and Privacy Influency)
I was actually writing about a lasgna I was afraid of burning that my husband said was sensation-al. Those words were uttered in a promotional video for Microsoft Office 365, where Microsoft made fun of the way Google handles your data. The irony, of course, is that...
AOL’s CEO Tim Armstrong: Is This The Worst CEO Ever?
AOL's Tim Armstrong isn't the Worst CEO Ever. I'm pretty sure the even more subjective title of Meanest CEO Ever would have to go to someone else, too. But last week, Tim Armstrong did something incredibly stupid, in public. Tim, this is not the kind of Influency you...
Business Change Highlights
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