by Jeff Yablon | Apr 23, 2012 | Business Process
Quite a few years ago, after he had sold Broadcast.com to Yahoo! for billions of dollars but before he leapt to international prominence as owner and impresario of the NBA’s Dallas Mavericks, I had some brief business dealings with Mark Cuban. I only spoke with...
by Jeff Yablon | Apr 19, 2012 | Business Process, Customer Service
Yesterday, this very short message showed up in my inbox: i need to access the Verizon wireless internal systems It found its way to me through our Contact Us page, and I was so incredulous I did a little research. That research led me to this public document at the...
by Jeff Yablon | Apr 18, 2012 | Business Process
Privacy may have ended forever, but if you’re determined to keep some of what you do and say away from the prying eyes of . . . everyone, there are still options. In the world that Google (trading in your data and pretending they don’t) and Facebook (open...
by Jeff Yablon | Apr 17, 2012 | Business Process, Media
The first time I commented here on electronic book publishing, I skewered David Pogue for not understanding it. I’ve known Dave for a long time and have used his name as fodder for quite a few business-meets-technology stories. Sometimes, he likes what I have to...
by Jeff Yablon | Apr 16, 2012 | Business Process
A short time after I started using a Droid, I found myself in the middle of a “what’s the real-world impact of the decisions I make?” conversation. I’ve always looked a technology as a means to an end, and while I know about the latest and...
by Jeff Yablon | Apr 13, 2012 | Business Process, Media
Last week, I talked about the reason I’m not an attorney. If you don’t feel like reading that piece I’ll sum it up really simply: most attorneys are weasels. And I don’t want to be a pantless weasel. A couple of days ago, a US Court of Appeals...
