by Jeff Yablon | Apr 22, 2010 | Business Process
The shoemaker’s kids don’t have shoes. I’ve been known to apply that old saw to lots of situations. Friends get angry at me when I do it, clients pay me to teach them about making sure they have shoes of their own, and because I’m human...
by Jeff Yablon | Apr 5, 2010 | Business Process
Reality: Social Networking Matters. Twitter is important. It’s an old story by now, and one that I tell over and over. This morning, I read this in my Twitter stream: Wow. I’m like the only one who doesn’t really go back. I read whatever the 10 are...
by Jeff Yablon | Mar 22, 2010 | Business Process, Media
Last December, I had the opportunity to interact at a webinar with Chris Brogan and Julien Smith, the authors of Trust Agents. This book has been a New York Times Bestseller for months, and I can tell you from my subsequent contact with them that both Chris and Julien...
by Jeff Yablon | Dec 15, 2009 | Business Process
So I’ve just listened to Chris Brogan and Julien Smith on a webcast talking about the subjects in their book Trust Agents. These guys are amazing communicators, and the book is . . . nice. But here’s the question: How do you REALLY create trust? If...
