Business Change is a beautiful thing. Not always easy, not always obvious, and often painful, business change nevertheless pays off time and again for companies that plan it, enact it, and then look forward to their next form of business change.
Wal-Mart has enacted a business change that makes me cringe. This week, they laid off 11,000 employees with effectively no notice. That’s ugly enough considering the financial position Wal-Mart occupies; certainly there was no emergency that required such an action.