PUTTING THE BUSINESS IN BUSINESS
with The Answer Guy
THE ‘BUSINESS’ PART OF BUSINESS
LinkedIn Amps Up Recommendations. Pay Attention . . .
This morning, I opened up LinkedIn to look at my profile. Actually, that was "step two". I received a message from LinkedIn this morning telling me that someone I used to work with had endorsed me as an expert in Lead Generation. I was surprised that this had happened...
Customer Service and The Evolution of Long Tail Marketing
I like talking about customer service. I believe in customer service, and that more and more your commitment to customer service will determine the success of your business and your business change. Last week, when I was attending the Barbara Yablon Maida Memorial...
Bread Redux, and Awful Customer Service at Beyoglu NYC
If you're a regular reader, you might remember this story about Beyoglu, a Mediterranean restaurant on New York City's Upper East Side. Either way, let me summarize: a few months back I described the indecipherable policy about bread and customer service at Beyoglu....
Business Change and Fake Boobs
This week, I'm in Los Angeles, attending the West Coast Memorial at UCLA for Dr. Barbara Yablon Maida. As I encounter more and more people with similar opinions of and feelings about my sister, it's no surprise that I find myself thinking about perception and reality,...
Business Change Highlights
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