PUTTING THE BUSINESS IN BUSINESS

with The Answer Guy

THE ‘BUSINESS’ PART OF BUSINESS

Facebook Quits Deals. Groupon Quits Reality. Consumers Win.

by Jeff Yablon | Sep 2, 2011 | Business Process, Marketing | 0 Comments

To say I'm disgusted at Facebook giving up on Groupon-like daily deals would be a huge understatement. But I have no better words. Sure, as Megan Casey points out in this terrific article, it's consumers who win the most in the Daily Deals game, and with virtually no...

Perception, Reality, Racism, Arrogance

by Jeff Yablon | Sep 1, 2011 | Business Process | 0 Comments

Intelligence and Arrogance, as I've pointed out before, aren't mutually exclusive. And Perception is Reality. In fact, the perception/reality thing is one of our recurring themes at Answer Guy Central, and anyone looking to implement business change will do well to...

It’s Really Social CONTROL; Google+ ISN’T Social Networking

by Jeff Yablon | Aug 31, 2011 | Business Process | 0 Comments

If it didn't come directly from Google Chairman Eric Schmidt it would sound paranoid. But it does: Google+ isn't a social network; it's a way of keeping tabs on you. OK, so I made the words a little stronger than could be called a direct quote. But I'm not...

Shamzam! Business Change Through Interactive TV!

by Jeff Yablon | Aug 30, 2011 | Business Process | 0 Comments

There's an old saying: He Who Forgets The Past Is Doomed To Repeat It. In examining business change, we look at what's been happening around us, and move from there. We got to do that yesterday in our piece about Bad Customer Service at Honda Financial, relating it...