PUTTING THE BUSINESS IN BUSINESS
with The Answer Guy
THE ‘BUSINESS’ PART OF BUSINESS
Murdoch, ‘The Daily’: Bad for NewsCorp, Great for Apple iPad
Apple's iPad has been on the street for most of this year. It keeps selling, and keeps finding new outlets. It's a very cool device, but as I've pointed out a few times, the iPad is evil. Time Magazine going "buy us in print, read us on the iPad, or go away" was a...
Do You Know What You Sell? Customer Service, But Then … ?
What if you walked into a great looking restaurant, were treated perfectly, were happily surprised by lower-than-expected prices, felt all warm and fuzzy, and when the food arrived it was horrible? Even though the customer service experience was magnificent, you...
“Business Change” vs. “Business as Usual” with Verizon 4G
This weekend, Verizon is turning on their fast new mobile telecommunications network. Early testing shows Verizon's 4G LTE network to be incredibly fast (although 4G is expensive—there's no "unlimited" option). Not a big deal, and honestly not much of a story in...
Google Punishes The SEO Bad Guy, Doesn’t Reveal How
When Google is your daddy, justice is swift. But why does it have to be one of those "because I said so" kind of parents? As I mentioned earlier this week, there's a no-goodnik who figured out that by providing the worst-possible customer service he can manage he...
Business Change Highlights
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