by Jeff Yablon | Jul 6, 2017 | Business Process, Content, Customer Service
How many friends do you have? How many are “internet friends”? Even more: how much thought have you given to what it takes to make friends—or about keeping friends on the Internet? I’m not talking about how unsocial social media can be. I’m...
by Jeff Yablon | Jun 12, 2017 | Business Process, Customer Service
You wouldn’t think that precision guesswork was something you wished to strive for or even get better at. Really, you probably wouldn’t think precision guesswork was even a thing. Precision and guesswork put together sound awfully oxymoronic. You’d...
by Jeff Yablon | May 11, 2017 | Business Process
It’s good to be the king. And while we’d all like to be at the top of whatever pyramids are important to us, for young people there’s something special happening. Youthful Thought Process seems to be all about that. That’s not a bad thing. A...
by Jeff Yablon | May 1, 2017 | Business Process, Customer Service
If we met … if you knew me … there’s a distinct possibility that you’d think I talk too much. For me, it’s about transparency and honesty. That said, most people find it endearing for a little while, but sooner or later something...
by Jeff Yablon | Apr 11, 2017 | Business Change Highlights, Business Process, Customer Service
It’s time to raise your prices. Maybe. Back in the days of The WordPress Helpers, I came to know a young man who happens to be one of the more successful members of The WordPress Community. And Pippin Williamson has recently started questioning the way his...
by Jeff Yablon | Mar 17, 2017 | Business Process
I rarely find myself flexing old muscles any longer. Yeah, that’s a reference to my old-and-out-of-shape reality, but more it’s about looking at an older part of the business me and wondering where he went. Or whether it matters. When I was The Computer...
