by Jeff Yablon | Oct 19, 2010 | Business Process
Who says SmartPhones are just for working? In three days, over two million Android users downloaded a game called Angry Birds. Of course, the fact that Angry Birds on Android is free helped goose that amazing number, but after SELLING seven million copies of Angry...
by Jeff Yablon | Oct 18, 2010 | Business Process
We need a savior. It might be the government of France. In this post, I mentioned the experience a friend who spend years as head of A&R for Atlantic Records had watching the music business try—and mostly fail—to cope with the digital age. That was in July 2009....
by Jeff Yablon | Oct 15, 2010 | Business Process
As you know, I have plenty to say about Patents. Software Patents in particular bother me, and this week Apple was issued a patent that scares me for an almost-new reason. Apple has a history of uneven actions on nudity, pornography and censorship. Steve Jobs has gone...
by Jeff Yablon | Oct 14, 2010 | Business Process
Verizon is selling the iPad. No kidding, it’s not a rumor. Go to Verizon’s web site and you can see the offer: See the prices? They’re exactly the same prices you pay to get a phone-enabled iPad from AT&T. But Verizon’s iPad isn’t a...
by Jeff Yablon | Oct 13, 2010 | Business Process, Customer Service
Answer Guy’s Customer Service Wall of Shame Inductee I’m happy to report: Wi-Fi in Panera Bread of Roxbury NJ has been fixed. Why does this matter? Because now A&E Factory Service Appliance Repair can own “the worst customer service in the...
by Jeff Yablon | Oct 12, 2010 | Business Process, Content
A few weeks ago I came across an article in The New York Times that struck me. It was about Football, Software, and Patents and Copyrights, which might seem like subjects that shouldn’t be able to be discussed all together. Guess Again. To the disinterested,...
