by Jeff Yablon | Oct 15, 2010 | Business Process
As you know, I have plenty to say about Patents. Software Patents in particular bother me, and this week Apple was issued a patent that scares me for an almost-new reason. Apple has a history of uneven actions on nudity, pornography and censorship. Steve Jobs has gone...
by Jeff Yablon | Oct 14, 2010 | Business Process
Verizon is selling the iPad. No kidding, it’s not a rumor. Go to Verizon’s web site and you can see the offer: See the prices? They’re exactly the same prices you pay to get a phone-enabled iPad from AT&T. But Verizon’s iPad isn’t a...
by Jeff Yablon | Oct 13, 2010 | Business Process, Customer Service
Answer Guy’s Customer Service Wall of Shame Inductee I’m happy to report: Wi-Fi in Panera Bread of Roxbury NJ has been fixed. Why does this matter? Because now A&E Factory Service Appliance Repair can own “the worst customer service in the...
by Jeff Yablon | Oct 12, 2010 | Business Process, Content
A few weeks ago I came across an article in The New York Times that struck me. It was about Football, Software, and Patents and Copyrights, which might seem like subjects that shouldn’t be able to be discussed all together. Guess Again. To the disinterested,...
by Jeff Yablon | Oct 11, 2010 | Business Process, Design, Media
What’s the size, weight, and color of a hockey puck, is evil, and wants to control you, your computer, and much, much more? This weekend I spend a few hours playing with an Apple TV. It was a gift. A really thoughtful gift that someone with a geek in their lives...
