by Jeff Yablon | Aug 5, 2010 | Business Process
I’ve mentioned the idea of Net Neutrality a few times. It’s a simple, yet nuanced idea, and basically means that companies providing Internet access shouldn’t have any say in what traffic is important. And that ship, as they say, has now sailed....
by Jeff Yablon | Aug 4, 2010 | Business Process, Customer Service
Have you noticed how little actual contact you have with people? I don’t mean social networking-type contact. In fact, as I’ve told you before, there’s real evidence that social networking causes isolation and depression. The Internet and technology...
by Jeff Yablon | Aug 3, 2010 | Business Process, Media
It’s a simple idea, really: get peoples’ attention with a free offer, make yourself indispensable, add scarcity if you can, and they’re hooked. Social Media is just like dealing drugs. Of course on the Internet creating scarcity is incredibly...
by Jeff Yablon | Aug 2, 2010 | Business Process
I’ve expressed concern about the way Google is handling the Android Operation System. I even went so far as to suggest that Google Had Killed The Droid. Today, Verizon put the nail in that coffin. And it’s about grabbing more of your money. Thanks, guys....
by Jeff Yablon | Jul 30, 2010 | Business Process
You know all those s***** deals the f****** a******* at Goldman Sachs and other sunk-the-economy companies have been making? I have some great news: Goldman Sachs employees aren’t allowed to e-mail about them any more. OK, in this case, it’s actually...
