Answer Guy’s Customer Service Wall of Shame Inductee
I’m happy to report: Wi-Fi in Panera Bread of Roxbury NJ has been fixed. Why does this matter? Because A&E Factory Service Appliance Repair can own “the worst customer service in the history of time” crown, unfettered.
The truth is, they were never really in danger of holding that crown, despite Panera’s atrocious handling of this customer service issue with their Wi-Fi at that location. But it feels right to point out that as of last week Panera seems to have resolved the issue, and even acknowledged that there had been one.