by Jeff Yablon | Feb 1, 2012 | Business Process, Customer Service
Yesterday, I told you about MegaUpload host Carpathia’s public relations gyrations surrounding their presumed upcoming deletion of the entire MegaUpload data repository. I said then and I’ll repeat now, Carpathia’s public relations people deserve a...
by Jeff Yablon | Jan 31, 2012 | Business Process, Content, Customer Service, Media
This is a story about customer service. Or maybe it’s about file sharing, copyright infringement, due process, and piracy. Or maybe it’s just about being very, very careful with the way you store your data. On February 2, 2012, Carpathia, the company that...
