by Jeff Yablon | Aug 16, 2013 | Customer Service, Influency
Yesterday, I had a marvelous customer service experience. At a Home Depot. I’m as surprised as you are. I remember when Home Depot first ‘came along’ how great a place it seemed to be, with pretty much anything you could need for your home available...
by Jeff Yablon | Apr 20, 2012 | Search Engine Optimization SEO
And like a puff of smoke, Home Depot’s Web Site is all but invisible in Google. Last year, JC Penney found themselves penalized by Google. Penney’s Search Engine Optimization had become too aggressive, and the search giant slapped JCP on the wrist. Now,...