by Jeff Yablon | Aug 16, 2010 | Business Process, Development
When’s the last time you paid for Wi-Fi? I’m astounded that there are still businesses trying to get you to pay for Wi-Fi. I mean, seriously: that connection costs them only a few dollars a month, and while it’s possible I’d hang out in or in...
by Jeff Yablon | Aug 12, 2010 | Business Process
Chris Brogan has spoken: the social crash is upon us. And “Ambient Connectivity” is the solution. I can’t argue the first half of that, and I don’t; I’ve been telling you for quite some time that even as we look for new ways to do social...
by Jeff Yablon | Aug 9, 2010 | Business Process
OK, one more time: software patents are bad. When Facebook was granted US Patent 7,669,123, I talked about it, and you’ve talked back for months; this thing simply should never have been awarded. I’ve spoken more broadly about software patents, too. They...
by Jeff Yablon | Aug 4, 2010 | Business Process, Customer Service
Have you noticed how little actual contact you have with people? I don’t mean social networking-type contact. In fact, as I’ve told you before, there’s real evidence that social networking causes isolation and depression. The Internet and technology...
by Jeff Yablon | Aug 3, 2010 | Business Process, Media
It’s a simple idea, really: get peoples’ attention with a free offer, make yourself indispensable, add scarcity if you can, and they’re hooked. Social Media is just like dealing drugs. Of course on the Internet creating scarcity is incredibly...