by Jeff Yablon | Aug 16, 2010 | Business Process, Development
When’s the last time you paid for Wi-Fi? I’m astounded that there are still businesses trying to get you to pay for Wi-Fi. I mean, seriously: that connection costs them only a few dollars a month, and while it’s possible I’d hang out in or in...
by Jeff Yablon | Jun 15, 2010 | Business Process
This weekend news broke that the existing security laws in Finland making it a crime to leave your Wi-Fi signal open and unencrypted might be on their way out. Not being from Finland or an expert in their legal goings-on, my reaction was predictable: That’s...
by Jeff Yablon | Apr 29, 2010 | Business Process, Customer Service
You know what I hate? Tofu (insert sound of angrily indignant health-conscious readers here). Actually, what I really hate is when I do business with a company that makes a promise and doesn’t keep it. There are lots of flavors and shadings to that, of course,...
by Jeff Yablon | Dec 17, 2009 | Business Process
Want Wi-Fi With That? How’s this for (long overdue) business change? : McDonald’s, the place where your kids make you go for periodic infusions of too much fat and sodium, has decided that the Wi-Fi Internet access they’ve installed and almost nobody...