PUTTING THE BUSINESS IN BUSINESS
with The Answer Guy
THE ‘BUSINESS’ PART OF BUSINESS
The Big Bang Theory Behind Media Business Change
I find The Big Bang Theory to be an example of incredibly unfunny television. Of course, tens of millions of people disagree with me; The Big Bang Theory is one of the most popular programs on television and has been for several years. But what if you had to pay to...
Automated Savings Programs and Business Change
Coincidences are what make life interesting, don't you think? Not an hour after I posted yesterday's story on Banking, e-Commerce, and Merchant Accounts, I was in the car, listening to that quaint old thing we call "radio", and a commercial came on for a...
PayPal for Banking, e-Commerce, Merchant Accounts? WHY?
If you're buried in minutiae, welcome to the business world. If you're looking to change your business or change the way you do business, one of the best things you can do is cut out that minutiae. Sure, customer service matters. Marketing—especially long tail...
The Oxymoron that is Virgin America Customer Service
See these two smiling rich guys? Richard Branson (yes, that Richard Branson) and David Cush, the CEO of Branson's Virgin Group subsidiary Virgin America Airline have a lot to smile about. The least of which, though, is that "Virgin America Customer Service" a phrase...
Business Change Highlights
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