PUTTING THE BUSINESS IN BUSINESS
with The Answer Guy
THE ‘BUSINESS’ PART OF BUSINESS
The Influency of the (Ashton) Kutcher
Who do you want to be when you grow up? When he played that goofy Michael Kelso character on That 70's Show, you likely wouldn't have answered 'Ashton Kutcher'. And when Ashton Kutcher led the world in meaningless social network follower count a few years back he was...
Email Is Now As Effective As … Almost Nothing
We're approaching the four-year anniversary of this post about how C|Net's managing editor gave me a hard time for contributing to one of the discussions at C|Net. Crazy, right? I think about that story frequently; as time has marched on and the need for more...
Google’s Search Engine Algorithm Is Jewish
A couple of weeks ago I told you about an example of tremendous Customer Service at B&H Photo when a salesperson at B&H all but refused to sell me an overpriced item. B&H came up here once before; I used the Orthodox Jewishness of B&H's owners to make...
Web Speed, Influency, and Koeppel Nissan Customer Service
I'm writing this as I sit in the service department waiting area at Koeppel Nissan. You may remember that when I bought a Nissan at Koeppel about a month ago I had great things to say about customer service at Koeppel, and about the way Koeppel's General Sales Manager...
Business Change Highlights
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