by Jeff Yablon | Jun 9, 2010 | Business Process, Design
I love what I do. I sure hope you feel the same way; with the ever-blurring lines between our professional and personal lives you have to, or bad things will happen. I help businesses get more efficient, help the people who run them maintain perspective, and I play...
by Jeff Yablon | Jun 8, 2010 | Business Process, Design
So the new iPhone is now official. And I have to hand it to Steve and Company: it looks magnificent. No small compliment, that. I’ve never been an iPhone fan, and I have to admit that between the design improvements, some neat new features, and the addition of...
by Jeff Yablon | Jun 7, 2010 | Business Process, Design, Marketing, Media
Last week, I came across a news story that made me think, and got me talking with a colleague or two. You probably saw or read it: a woman sued Google when the directions she got from Google Maps put her in the wrong place at the wrong time at she was struck by a...
by Jeff Yablon | Jun 4, 2010 | Business Process, Customer Service, Media
Last November, I wrote a post detailing the customer service issues and software problems with SplashData ‘s SplashID for Android software. That post is the most popular page on the Internet dealing with the problems in SplashID for Android, and when SplashData...
by Jeff Yablon | Jun 4, 2010 | Business Process
Yesterday I picked on Henry Blodget pretty hard. I’ll stand by it; Henry is starting to look like a guy whose self-importance is getting to him. It reminded me of another redheaded business tycoon, the unbelievably-arrogant-and-too-young-to-be-where-he-is Mark...
by Jeff Yablon | Jun 3, 2010 | Business Process
Dealing with me can be a bit like taking a blow from a sledgehammer to the side of your head. I’m going to tell you what I think, and while I go to sometimes ridiculous and unneeded lengths to see every side of a story, once I get to “my place”, I...
