by Jeff Yablon | Jun 30, 2011 | Business Process
As useful as I find my Smartphone, one thing I’ve been aware of ever since I drank the Verizon Droid Kool-Aid is that I need to pay attention to how it works (that is, what Apps I have installed and what they do) in order to get the most out of it. Which is too...
by Jeff Yablon | Jun 29, 2011 | Business Process, Customer Service
Don’t you love a bargain? I practically jumped out of my shoes when my local CVS gave me a free bottle of vitamins last week. Of course, first I read the fine print on the coupon that came out of the register when I used my CVS Extra Care Card. And no kidding:...
by Jeff Yablon | Jun 28, 2011 | Business Process
One of my clients just made the switch to an Android phone. He’s a technology consultant and über-geek, and so he understood that in going Android he’d need to make some decisions about how he uses bandwidth on his wireless device. If he stays with the...
by Jeff Yablon | Jun 27, 2011 | Business Process, Marketing, Search Engine Optimization SEO
Does the idea of Search Engine Optimization make your skin crawl? Do you think SEO is snake oil? Let’s go all in: Does SEO Disgust You? Mark Schaefer at BusinessesGrow.com is disgusted by SEO. But unlike people who think SEO doesn’t work, or is some odd...
by Jeff Yablon | Jun 23, 2011 | Business Process, Media
STOP DOING DUMB THINGS IN PUBLIC! As beautiful a place as Santa Barbara, CA is, there’s something very, very ugly happening there. Social Intelligence, a company that supports the human resource function at other companies, has started selling intelligence it...
by Jeff Yablon | Jun 22, 2011 | Business Process, Media
Congratulate me. I’m about to have dinner with President Barack Obama. No kidding. Just yesterday, Vice President Joe Biden dropped me a line telling me that my chance at dinner with Barack Obama—yes, that Barack Obama—was as good as anyone’s and all I...