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You Should Trust His Ideas: Gary Kasparov Trusts Kasparov

by Jeff Yablon | Jun 21, 2011 | Business Process

For just the second time, we’re going to talk about chess. More specifically, for a second time we’re talking about former chess grandmaster Gary Kasparov, widely considered one of the best chess players ever, and presumably, therefore, a very smart dude....

iPad Extends Reach, Controls Second Rate Newspaper (NY Post)

by Jeff Yablon | Jun 20, 2011 | Business Process, Customer Service, Media

A couple of weeks ago, I told you about how The New York Observer Used Me As a Source for a Story on David Pogue. In that piece, I referred to The Observer as New York City’s fourth biggest newspaper. The Top Three, in no particular order, are The New York...

(Don’t Do This) Starbucks On Android: The App That Takes

by Jeff Yablon | Jun 17, 2011 | Business Process, Customer Service

With apologies for its quality (remember, there’s no way to do a screen grab of an Android SmartPhone, so I needed to take a picture to show you this), look at this shot illustrating my SmartPhone’s battery usage during a short period yesterday. See that...

Great Marketing? Get Your Customers to Evangelize For You

by Jeff Yablon | Jun 14, 2011 | Business Process, Marketing, Media

I wasn’t thinking about Seth Godin when I got to Los Angeles for the Ph. D. robing of Dr. Barbara Yablon Maida. But a couple of evenings ago I found myself at a party attended by some very smart people. And talking about Answer Guy Central with one of those...

The Internet Ruins Family Fun, Videos (Privacy)

by Jeff Yablon | Jun 13, 2011 | Business Process

I’m in Los Angeles for a couple of days. My sister, Barbara Yablon Maida, has just become the esteemed Barbara Yablon Maida, Ph. D. This video, shot at the graduation ceremony of the UCLA Geography Department, is the proof. And it’s all the proof...

Hubspot Evolves, Improves, Gives More Reason Not to Trust It

by Jeff Yablon | Jun 9, 2011 | Business Process

Ever since we published this article on why Hubspot is a bad idea for small business, we’ve been getting traffic and phone calls from people looking for a better way to do what Hubspot does. I hope I’ve been clear that Hubspot does provide a great basket...
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