by Jeff Yablon | Jan 11, 2011 | Business Process, Customer Service, Search Engine Optimization SEO
Let’s continue the Julien Smith love-fest. Today’s “Julien Smith is brilliant” angle? Business Change. Last week I told you about Julien Smith’s common-sense diet plan. It’s based on a few very simple ideas, and if you need to lose...
by Jeff Yablon | Jan 6, 2011 | Business Process, Customer Service, Marketing, Search Engine Optimization SEO
Julien Smith Rocks. I’m not prone to gushing that way. I think Anthony Robbins is a fraud, I believe Chris Brogan, smart as he is, to have very little of any real importance to say, and in my eyes Ken Rutkowski, a great guy and former business partner, is...
by Jeff Yablon | Jan 4, 2011 | Business Process, Content, Customer Service, Search Engine Optimization SEO
How can The Gorillaz be part of the evil that is the iPad? By using everybody’s favorite tablet computer well, and then watching their music label and bad writing make them look bad. Gizmodo, one of those incredibly popular technology blogs that has supplanted...
by Jeff Yablon | Dec 27, 2010 | Business Process, Customer Service, Media, Search Engine Optimization SEO
2010 will be remembered as the year that business change was all about Social Networking and Search Engine Optimization. Oh: And for Apple’s attempts to control the Media Business. And when Cloud Computing became real. And when Customer Service finally died . ....
by Jeff Yablon | Dec 23, 2010 | Business Process
Hi! How Ya Doin’? <shake hands> While some people refuse the handshake convention on germophobic grounds, there’s always some ritual that takes place when you meet a new person, or encounter someone you don’t see all the time. On the...
by Jeff Yablon | Dec 22, 2010 | Business Process
If you’ve missed it somehow, I’m not a big fan of style over substance. It’s why I spend a lot of time in jeans and a few good sports jackets instead of continuing to blow out my wardrobe the way I did years ago. And so every now and then I pick on...
